This attraction has its several car parks.

This car park has dedicated disabled parking.

The disabled parking is located in the top car park next to the visitor centre.

The car park is tarmac and there is level access from the car park to the visitor centre.

There are certain areas that can only be accessed via steeper and, in places, rough paths.

The pathways around the park are mostly concrete laid however some areas are hardstanding with gravel coating.

Some assistance may be required for those in a wheelchair to navigate the paths when the weather is bad.

Due to the natural terrain of the park the paths feature inclines and declines and are uneven in some areas and some assistance may be required for those in a wheelchair.

The enclosures are viewable from a seated position.

The cafe can be entered via a small ramp.

This attraction has mobility aid hire.

This attraction has disabled toilets.

There is an accessibility map available here – Accessibility Map

This attraction has disabled toilets located in the following areas:

• Next to the visitor centre
• Next to the Grey owl enclosure

A limited number of manual wheelchairs are available for free hire from the shop at the Visitor Centre. These are available on a first-come, first-served basis and are disinfected after each use.

A mobility scooter is also available to hire until the end of October. It is available on a a first-come, first-served basis and a refundable £25 deposit is required.

This attraction offers discounted concession to disabled visitors.

To be eligible for this discount you must provide evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwrok
• DWP Paperwork stating disability

This attraction offers free entry for carers visiting with a paying disabled guest.

To be eligible for free entry you must provide evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwork
• Access Card with ‘+1’ symbol
• A ‘plus one’ travel card

Only registered assistance dogs that are accompanying their respective partner are permitted to enter the park. If you wish to take an assistance dog into the park please inform a member of the admissions team when you arrive. Be aware that access may be restricted to certain areas. 

Please note assistance dogs in training are not permitted to enter.

In addition to the above admission, assistance dogs are subject to the following regulations of BIAZA (British and Irish Association of Zoos and Aquaria).

• All assistance dogs must be up-to-date with all inoculations
• Dogs must be kept on a lead at all times and under strict control
• Dogs must not be allowed to defecate anywhere in the park grounds and any incidents should be cleared away by their owners
• If the behaviour of our animals or your dog is affected, please move away from the area to ensure both their safety and those of the other visitors