Welsh Mountain Zoo, located on a hillside overlooking Colwyn Bay and the Irish Sea, is the National Zoo of Wales and a conservation-focused attraction home to a wide range of rare and endangered animals. Set within a historic estate, the zoo offers a scenic and educational day out, with species including brown bears, sea lions, snow leopards, primates, and more.

Visitors can explore beautifully landscaped gardens filled with both tropical and native plants, creating a vibrant and natural setting throughout the zoo. Daily animal talks and demonstrations provide engaging insights into the animals and their behaviours, while children can enjoy Jungle Adventureland and the Tarzan Trail for added fun and activity.

Dining options include the Safari Restaurant, offering views over the tiger enclosure, and the Penguin Café, where visitors can relax with refreshments close to the penguin habitat. Picnic areas are also available across the site for those bringing their own food.

From an accessibility perspective, Welsh Mountain Zoo presents a mixed environment due to its hillside location. Around 70% of the zoo is accessible to wheelchair users, particularly via marked routes that highlight gentler slopes and step-free access. Many newer enclosures feature ramps, and an accessibility map is provided on arrival to help visitors plan suitable routes based on their needs.

However, visitors should be aware that approximately 30% of the site includes steeper gradients, steps, and gravel paths, which may present challenges for those with limited mobility. Assistance from a companion or carer may be required in certain areas.

Manual wheelchairs are available to borrow free of charge from the zoo office, and accessible parking is provided near the centre of the zoo. Carers accompanying visitors with accessibility needs are admitted free of charge with valid proof.

Accessible toilet facilities are available throughout most areas of the zoo, although some locations, such as those near the Safari Restaurant, may require using steps. Baby changing facilities are also available.

Registered assistance dogs are welcome, subject to the zoo’s policy, although visitors are advised to check any restrictions in advance.

With its stunning coastal setting, strong conservation focus, and a mix of accessible and more challenging terrain, Welsh Mountain Zoo is best suited to visitors who are comfortable navigating slopes or visiting with support. It remains a rewarding and memorable wildlife experience in North Wales.

Accessibility

  • Accessible pick-up and
    drop-off point
  • Accessible toilets onsite
  • Assistance dogs welcome
  • Discount disabled ticket
    available
  • Free carer ticket
    available
  • Onsite accessible café
    or dining
  • Rest areas available
    along route
  • Step free entrance
  • Step free route
    to main areas
  • Toilets with grab
    rails
  • Wheelchair accessible routes
  • Wheelchair accessible viewing
    points
  • DLA/PIP evidence accepted
  • Nimbus Access Card
    Accepted

Amenities

  • Animal encounters
  • Annual passes available
  • Café onsite
  • Cash payments accepted
  • Cashless payments accepted
  • Gift shop onsite
  • Indoor seating areas
  • Information points
  • Membership available
  • Onsite parking (free)
  • Outdoor attraction
  • Outdoor seating areas
  • Picnic areas
  • Student discount available
  • Toilets onsite
Tickets
Item
Price
Adult aged 18+
£20.00
Child aged 3+
£16.00
Senior aged 60+ / Student
£18.00
Under 1
£1.80
Child aged 1-2
£1.80
Disabled Guest
£12.00
Carer Online
£0.00
Services
Item
Price
Ticket Evidence
Item
Nimbus Access Card +1 Symbol
DLA award letter
PIP award letter
Blue Badge
Letter from a GP/consultant/health professional
Carers Card
DID Card
National Disability ID

Opening hours

Date
Time
April - October
10:00am - 6pm
November - January
10:00am - 4.30pm
February - March
10:00am - 5pm
Christmas Eve, Boxing Day, New Year Eve and New Year Day
10:00am - 3.30pm
Seasonal Opening hours apply please check the website prior to your visit
  • Card Labels: Assistance Dogs Allowed, Suitable For All Ages, Wheelchair Friendly, Free Carer Companion Entry, Discounted Disabled Guest Entry

Location

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