This venue has a dedicated car park.

This car park has Dedicated Disabled Parking.

There is level access from the car park to the venue.

The main car park is hard-surfaced and the overflow parking area is grass with limestone paths.

The main paths around the farm park are smoothly tarmacked

The paths allow access to see all of our outdoor animals.

Most paths are level, some are on a slight slope.

There are lawned areas in the farm park.

Enclosures can be viewed from a wheelchair.

This attraction has disabled toilets and a changing place

This attraction offers a wheelchair viewing area for the Highland Games arena.

The small animal handling barn and the Ark animal house are wheelchair accessible with concrete surfacing.

Smooth tarmacked paths allow everyone to wander the farm park and open wire fencing allows visitors to view, pet and feed the animals at different heights.

The wallaby enclosure has a smooth tarmacked path to enjoy a wallaby encounter.

For visitors with additional needs who may find popular, and sometimes busy, guided public activities overwhelming, please speak to a member of staff and they will try to organise something separate, under quieter conditions at a more suitable pace.

Ferret racing is viewed from a grass area close to a hardcore area.

Sheep racing is viewed from a grassed area, but there is a tarmacked path immediately behind this where racing can also be seen.

Meerkats are in a separate walled enclosure, but there are viewing windows around the enclosure for anyone sitting to be able to view the meerkats.

At the guided public activities, staff will talk about the animals, their needs and behaviour, however there is also good written signage around the park to inform visitors with hearing impairments about the animals.

Wheelchair users can get close to the outdoor children’s go-karts. If assistance is needed, the staff are happy to help.

Other outdoor play climbing equipment (including the Jumping Pillow) has bark, gravel or rubber loose based surfaces, which would not be accessible for wheelchair users.

Tarmacked areas run beside all of the play areas for viewing purposes.

The Rainforest playcentre consists of a soft play low level area which is accessible for wheelchair users. Other play equipment in the building is mainly accessible by steps.

This attraction has multiple disabled toilet located around the site.

These toilets feature the following:

• Wash basin with lever style tap
• Handrails to the side of the wash basin and toilet
• Disposal facilities
• Emergency Pull Cord

This attraction has a changing place to gain access to this facility please let a member of staff know.

This changing place is located to the right of the reception & features the following:

• Bench – Height Adjustable, Adult Sized, Wall Mounted
• Hoist – Ceiling , Loop
• Peninsular Toilet
• Washbasin Height Adjustable
• Floor Space (sq. m) – 12.0
• Emergency Alarm
• Privacy Screen
• Accessible Shower
• Drop down grab rails
• Disposal Facilities

The Garden Room Café and Rainforest coffee shop are ground floor based and are accessible to wheelchair users. Doors open manually and staff are happy to provide assistance if needed.

Tables are not fixed and can be arranged to accommodate wheelchair users. Food and drinks are ordered at the counter and staff carry purchases to customers at their table.

During some seasons, outdoor catering outlets will serve hot and cold food, drinks and ice-cream. These are based on tarmacked areas with dining benches close by.

Party/school rooms are on the ground floor of the Rainforest play centre building and are wheelchair accessible.

Outdoor picnic areas are located on both tarmacked surfaces and lawned areas around the farm park. Parasols are provided for shade when required at most tables.

Registered assistance dogs are Permitted within the park.

This attraction offers a Free Entry for Carers accompanying a disabled guest.

To be eligible for Free Entry you must provide evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwork
• Relevant ID from a local council or private organisation

This attraction offers a concessionary rate for disabled guests.

To be eligible for a concessionary rate you must provide evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwork