This attraction has its own car park

The car park has dedicated disabled parking close to the main entrance.

There are 3 Blue Badge Spaces

There is level access from the car park to the main entrance.

The car park is laid with loose chippings.

The pathways around the park are concrete laid and compact earth.

Some areas around the park are uneven and assistance may be required for those in a wheelchair.

There are some slight slopes throughout the park however it is mainly level throughout.

All enclosures can be viewed from various heights.

The indoor areas feature doors that are closed for the safety of the animals assistance will be required to open these doors. 

Sound interpretation boards and ‘Touch and Feel’ exhibits are available on-site, specifically these will be found in the ground-level Discovery Centre

Special tours by prior arrangement can be arranged for blind and visually impaired visitors. Please pre-book 01763 262226

This attraction has 2 Accessible toilets located in the following areas:

• Outside the discovery Centre
• Main Entrance

The Main Entrance toilets feature the following:

• Transfer space to theright hand side of the toilet 
• Drop down handrails to the side of the toilet 
• Fixed handrails to the side of the wash basin
• Wash basin with push-style tap
• Disposal Facilities

The Discovery Centre toilets feature the following:

• Wash basin with lever style tap
• Transfer space to the left hand side of the toilet
• Drop down hand rail to the side of the toilet
• Fixed hand rails to the side of the wash basin
• Disposal Facilities.

Assistance Dogs are welcome when accompanied by and under the control of their owners.

To ensure the safety and welfare of the public, staff and animals on the premises, the Support Dogs must wear their respective identifying jackets.

The wearing of identifying jackets and the carrying of relevant Identification Cards is required.

It is also requested you do not allow any Support Dog access to the vicinity of the Tiger Enclosure area, and take an alternative path.

There is also strictly no access allowed into any of the walk-through enclosures including: Wallaby Walk-through, Bunny Land and the Nocturnal House to reduce the stress caused to these animals under their care.

This attraction offers discounted concession to Disabled Guests & Carers.

To be eligible for this discount you must present evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwork
• Blue Badge with Photo Identification

Concessionary tickets are only available for purchase on the gate.