This attraction has its own car park.

There is space in the centre of the Zoo for disabled visitor parking.

The car park is concrete laid

The access from the car park into the zoo is level

The overflow car park is grass and features a slight gradient to the zoo some assistance may be required for those in a wheelchair.

Due to the nature of the site roughly  30% of the smaller exhibits, as well as a significant part of the undeveloped woodlands, are inaccessible to visitors with mobility constraints due to steps, sloped pathways and gravel surfaces.

There is a map at the entrance which shows the best paths suited to wheelchairs, avoiding steps but not slopes.

Free wheelchair loan available from the Zoo office.

There are a number of areas within the gardens that are only accessible by climbing/descending a number of steps.

Pathways within the garden are gravel based.

This attraction has 2 disabled toilets located in the following areas:

• Under Penguin Cafe
• Behind the Zoovenirs Gift Shop

These toilet feature the following:

• Wash basin with lever style tap
• Handrails to the side of the toilet and wash basin
• Disposal Facilities
• Emergency Pull Cord

This attraction offers discounted concessions for disabled visitors and Carers accompanying them.

To be eligible for discounted entry you must present evidence in one of the following forms:

• DLA/PIP Letter,
• DWP Book,
• Blue/Orange badge,
• Letter from GP

This attraction offers Free Entry for wheelchair users.

Only 1 carer ticket may be purchased per disabled persons/wheelchair users ticket.