The New Victoria Theatre is one of the South East’s leading venues for live entertainment, known for hosting high-quality productions from organisations such as the Royal Shakespeare Company and the National Theatre. With modern facilities, excellent acoustics and clear sightlines, it offers a comfortable and engaging theatre experience for a wide range of visitors.

Accessibility is a key focus, with the theatre committed to creating an inclusive and welcoming environment. As part of this, the venue supports the Sunflower Lanyard Scheme, offering free lanyards from the Box Office for visitors with hidden disabilities who may benefit from additional support during their visit.

While there is no dedicated on-site parking, several nearby car parks offer Blue Badge spaces, including the Victoria Place car parks and Brewery Road Car Park, both within a short distance of the theatre and providing convenient access to the main entrances.

Inside the venue, lift access is available to both the Stalls and Royal Circle levels, making these areas accessible for visitors with limited mobility. The Upper Circle, however, is only accessible via stairs. Step-free access is provided to key areas including the Box Office, bars, toilets and the back row of the Royal Circle.

The theatre offers a good range of wheelchair accessible seating, with nine spaces located in the back row of the Royal Circle and an additional space in the Stalls. These should be booked in advance to ensure availability. Some box seating is also accessible, with Box B offering step-free access, while Box A requires a small number of steps.

Accessible toilet facilities are available on all levels of the venue, ensuring convenience regardless of where you are seated. Assistance dogs are welcome throughout the theatre and can remain with their owners during performances.

To support visitors with visual impairments, the theatre provides access to services such as audio described performances and touch tours. For those who are D/deaf or hard of hearing, a range of hearing support options are available, including signed performances. Recommended seating areas are highlighted to ensure a clear view of interpreters during these shows.

Overall, the New Victoria Theatre offers a well-balanced combination of modern accessibility features and thoughtful support services, making it a mobility friendly venue where visitors can enjoy live performances in comfort.

Accessibility

  • Accessible pick-up and
    drop-off point
  • Accessible toilets onsite
  • Assistance dogs welcome
  • Audio description available
  • BSL interpretation available
  • Free carer ticket
    available
  • Lift access available
  • Nimbus Access Card
    Accepted
  • Step free entrance
  • Step free route
    to main areas
  • Toilets with grab
    rails
  • Wheelchair accessible routes
  • Wheelchair accessible viewing
    points

Amenities

  • Café onsite
  • Cash payments accepted
  • Cashless payments accepted
  • Gift shop onsite
  • Indoor attraction
  • Indoor seating areas
  • Information points
  • Licensed bar
  • Live shows or
    performances
  • Toilets onsite
Tickets
Item
Price
Services
Item
Price
Ticket Evidence
Item
Nimbus Access Card +1 Symbol
  • Card Labels: Assistance Dogs Allowed, Suitable For All Ages, Wheelchair Friendly, Free Carer Companion Entry

Location

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