Kensington Palace in London is one of the most famous royal residences in the United Kingdom, located within the beautiful surroundings of Kensington Gardens. The palace has been home to generations of the British royal family and offers visitors the chance to explore its historic State Apartments and exhibitions that reveal the lives of past monarchs. Inside the palace, elegant rooms filled with artwork, decorative furnishings and royal artefacts tell the stories of figures such as Queen Victoria and Princess Diana. Beyond the palace walls, visitors can also enjoy the landscaped gardens, including the tranquil Sunken Garden and the historic Orangery, creating a peaceful setting in the heart of the city.

Accessibility is thoughtfully considered to support a mobility friendly visit. Wheelchair access is available throughout much of the palace, with ramps and lifts providing access to key areas including the State Apartments and exhibition spaces. Accessible toilets are available on site, and wheelchairs can be borrowed on a first come, first served basis to assist visitors who may need additional support during their visit.

Additional accessibility resources are available to support visitors with different needs. Braille and large print guides help visitors with visual impairments explore the exhibitions, and audio guides may be available to provide descriptive information about the palace and its displays. Kensington Palace can become busy during peak periods, so visitors with sensory sensitivities may prefer to visit during quieter times to enjoy a more relaxed experience.

Registered assistance dogs are welcome throughout the palace and its public areas, ensuring visitors who rely on support animals can explore comfortably. With its grand royal interiors, historic exhibitions and accessible visitor facilities, Kensington Palace offers an engaging and inclusive experience in one of London’s most significant historic landmarks.

Accessibility

  • Accessible pick-up and
    drop-off point
  • Accessible toilets onsite
  • Assistance dogs welcome
  • Audio description available
  • BSL interpretation available
  • Free carer ticket
    available
  • Guide support available
  • Hearing loop available
  • Hearing protection available
  • Information in accessible
    formats
  • Lift access available
  • Manual wheelchair hire
  • Step free entrance
  • Step free route
    to main areas
  • Wheelchair accessible routes
  • Wheelchair accessible viewing
    points
  • DLA/PIP evidence accepted
  • Nimbus Access Card
    Accepted

Amenities

  • Café onsite
  • Cash payments accepted
  • Cashless payments accepted
  • Gift shop onsite
  • Group booking discount
    available
  • Indoor attraction
  • Indoor seating areas
  • Information points
  • Rainy day friendly
  • Re-entry allowed
  • Rest areas /
    benches
  • Toilets onsite
  • Tours available (guided)
Tickets
Item
Price
Adult
From £20.60
Childe ( under 16)
From £10.30
Eligible Benefit Entry
£1.00
Services
Item
Price
Ticket Evidence
Item
Nimbus Access Card +1 Symbol
DLA award letter
PIP award letter
Blue Badge
Carers Card
DID Card
National Disability ID

Opening hours

Date
Time
Monday
10.00am - 18:00pm
Tuesday
10.00am - 18:00pm
Wednesday
10.00am - 18:00pm
Thursday
10.00am - 18:00pm
Friday
10.00am - 18:00pm
Saturday
10.00am - 18:00pm
Sunday
10.00am - 18:00pm
Please note seasonal opening hours apply please check the website prior to your visit
  • Card Labels: Assistance Dogs Allowed, Suitable For All Ages, Wheelchair Friendly, Free Carer Companion Entry

Location

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