This venue has its own car park

The car park has dedicated disabled parking close to the entrance and will fit around 15 cars, there is general parking for around 150 cars

The disabled parking is roughly 35 metres from the entrance.

There is level access from the car park to the main entrance

Most of the site is wheelchair accessible however you will find sites in the following areas 

• 14 Steps leading down to Mini Golf area
• Flight of steps down to Village Café
• Carpeted steps in the War Galley
• Exit and entrance steps to the Concorde display
• Optional staircase in Victorian Village leading to more scenes
• Inside the Victorian Village there is a flight of 6 steps
• Optional staircase in the Victorian Village leading to one additional scene

There are alternate routes where steps are present.

There is a route guide for wheelchair users for use within the indoor museum please see the Route guide PDF below.

There is a Route Guide at the venue for a wheelchair accessible route around the site, please speak to a member of staff on arrival.

There is a limited number of wheelchairs that are free to Flambards disabled guests to borrow during their visit.  We recommend you reserve a wheelchair before your visit on 01326 573404.

Flambards offers Ride Access Tokens to visitors who require them.

Owing to the family nature of the Theme Park and our naturally shorter queuing times, Flambards is a particularly popular choice for guests with additional needs. On busy days, please respect other ride pass holders, expect to wait at least 1 ride cycle and only use the pass when necessary.

On quieter days you will find that the need for a ride pass is not even necessary, making your family day out even easier. In our quest to promote equality, Flambards does not sell fast-pass or queue-jumper tickets of any sort, thus improving the guest journey for those with genuine access requirements.

This pass entitles the holder plus three additional guests to access up to 5 rides in the park.

The ride pass and pass holders wristband must be presented each time the pass is used.

On some occasions and for the safety, comfort and equality of all guests, our operators on site may ask you to return to the ride at a specified time – usually but not always within the hour.

Lost passes cannot be replaced.

Passes remain the property of Flambards at all times and are valid for the date entered only.

This venue has 3 disabled toilets

These toilets are located near the entrance of the park.

One of these toilets contains a full height-adjustable, medical changing bed.  In addition to this, they have a hoist available on request as it needs to be kept on charge so it is operational when required.

There is a Room Mate® fitted in the main disabled toilet which provides an audio description of the layout of the toilet facilities for blind and visually impaired visitors.

All of the toilets feature the following:

• Dropdown and fixed rails to the side of the toilet
• Fixed rails to the side of the wash basin
• Lowered wash basin
• Transfer space to the side of the toilet
• Emergency alarm
• Disposal facilities

Flambards offers a fixed discounted concession price for those with a disability and carers.

To be eligible for a discounted concession you must provide one of the following evidence:

• DID Card
• DLA / PIP Paperwork
• Visual Impairment Reg. Card (BD8)
• Blue/Orange Mobility Pass for the named person
• Letter from a medical practitioner on their or hospital letterhead (not a photocopy)
• Disabled person’s Railcard/ Bus Pass

Assistance Dogs are permitted within Flambards.

Whilst assistance/guide dogs are welcome they will not be able to accompany guests onto any of the rides.

They will be allowed as far as the loading point where they must be left with a member of the party – they must never be left unattended anywhere in the Theme Park.