This venue does not have its own car park

The recommended car park is the Q-Park Westminster, get a 15% discount using code SEALIFE  when you book in advance

There are 183 spaces within this car park, The company does not state whether dedicated disabled spaces are available.

The car park is roughly 1.2KM from the venue a 20 minute walk.

The route from the car park to the venue is level however it does require road crossings.

The venue is wheelchair accessible throughout

The aquarium is based over 3 floors and all are accessible via separate standard lifts. There is a ramp for the exit of the aquarium.

SEA LIFE London Aquarium is a free-flow attraction where you move through each room/section at your own pace. During busier times and depending on other guests’ dwell time within the attraction or certain areas, some may feel uncomfortable.

To begin your visit, you will enter one of our 2 lifts and descend to -2 level. This lasts approximately 30 seconds. If you do not wish to use the lifts, there are stair directly next to the lifts.

There are two more lifts as you go through the aquarium however there are stairs also located right next to them.

After the Ray Lagoon there is an Ocean Tunnel where you walk through to the next section. This is a clear tunnel surrounded by water and creatures within the tank of the Ocean tank. This take approximately 1-3 minutes to walk through dependant how busy the attraction is. It can feel disorientating and closed in to some however, rest assured it is constantly moving and around 4 metres long. Alternatively should you wish to skip the Ocean Tunnel, please speak to a member of staff and they will bypass you.

Should you wish to enter SEA LIFE London Aquarium but later feel that you need to leave, please just speak to a member of staff and they will assist – you are welcome to take some time in a quieter area and re-join the aquarium when you are ready, or you are able to leave should you wish to do so, a staff member will be called to facilitate your exit.

The aquarium has 3 Accessible toilets these are located in the following areas

• After the Glass Shark Walk
• After The Rainforest Adventure
• Before The Ocean Invaders Zone

All of the above toilets feature the following

• Lowered Wash Basin
• Wide Entry Doorway
• Handrails to the side of the toilet and wash basin
• Lever Style Tap
• Disposal Facilities
• Emergency Pull Cord

The closest changing place is St Thomas’ Hospital

This changing place is roughly 400M from the venue a 10 minute walk

More information and directions can be found here

• Changing Place
• Directions

If a member of your party has a disability, they will be entitled to admit one free carer with them. Please book the carers ticket along with your other tickets, there will be an option to add this ticket type to the basket.

Please show one of the following items to a member of the Front of House Team on arrival in order to enter with your pre-booked carer ticket:

• A certified NHS letter from your doctor or consultant (dated within the last 2 years).
• A letter or statement from a professional body (e.g. a Nurse or a BUPA Healthcare Advisor).
• A Blue Badge along with additional form of photographic ID.
• A DLA letter.
• When booking in advance, please book the carer’s ticket along with your other tickets.

Assistance Dogs are permitted within the aquarium

SEA LIFE London Aquarium offers monthly ‘Quiet at the Aquarium’ events for a more comfortable visit for those with autism and other sensory requirements more information can be found here – Quiet Events

If you have ASD you can request a green lanyard from guest services, this will let the team know that you may require some extra assistance while traveling around the venue.

If you prefer your visit to be less crowded and loud, it is recommended you visit during the quieter hours. Weekends and school holidays tend to be the busiest, however, it is quieter on weekdays during term times, especially in the afternoon.

SEA LIFE London Aquarium is a sensory experience, with many different sights, sounds and smells.

Occasionally there are characters that will roam different areas including Rainforest Rangers and other seasonal characters which may be scary for certain people.

When you enter the attraction, your tickets will be scanned by a team member and then you will pass through our security area. There may be a short wait at this point.

At the security area, you will walk through a metal detecting archway and our security team will check any bags you have with you. For security reasons, all guests wanting to visit our attraction must undergo security checks. There may also be a short wait.

Following your security checks, you will pass over our Shark Walk. This is a clear, solid walkway above our Shark tank giving you clear views inside. The views into the tank are amazing however on occasion may be overwhelming to some. Should you wish to skip the Shark Walk, please let a team member know and they will be able to assist you via another route.

Guests with some neuro-diverse conditions, including autism, may feel that this experience is overwhelming during the busier periods.

Should you wish to enter SEA LIFE London Aquarium but later feel that you need to leave, please just speak to a member of staff and they will assist – you are welcome to take some time in a quieter area and re-join the aquarium when you are ready, or you are able to leave should you wish to do so, a staff member will be called to facilitate your exit.