This attraction has its own car park.

This car park has 14 Disabled spaces.

The disabled parking is roughly 75 metres from the main entrance.

The car park is gravel gravel on compacted mud.

The main entrance and ticket area is a single-story building with a concrete ramp up to the door.

Interpretation boards with illustrations feature throughout the park.

There is an accessible toilet in the ladies’ toilet block and also a unisex accessible toilet to the left of this building.

The cafe has step-free access from the entrance.
It is level throughout with a small ramp onto the deck and into the cafe.

Paths are covered in natural debris e.g. pine cones, leaves, twigs, and stones. They are naturally undulating and have areas of exposed tree roots, potholes, puddles, and mud.

The walk-through enclosure to the right after the otters is not suitable for wheelchairs.

There is a walk-through aviary which consists of a set of double gates at each end. These gates are lightweight with low, easy-grasp handles.

There are two mobility scooters for use, at £10 per use. Please speak to the shop about booking your scooter and terms of use, by phoning on 01227 209621.

This attraction has a disabled toilet located just past the main entrance.

This toilet features the following:

• Handrail to the side of the toilet and wash basin
• Wash basin with lever-style tap
• Transfer space to the side of the toilet
• Disposal facilities.

This attraction offers Free Entry for carers accompanying a full paying disabled guest on a 1:1 basis.

To be eligible for free entry you must provide evidence in one of the following forms:

• DLA Paperwork
• PIP Paperwork
• Relevant ID from council or employer