This attraction has its own car park

This car park has dedicated disabled parking

There are 47 disabled parking spaces

The furthest disabled parking space is roughly 120 metres from the walk around entrance.

The car park is tarmac.

There is an incline from the disabled parking bays up to the Car Park Toilets and Changing Place.

There is level access from the car park to the walk-around area.

The pathways around the walk-around area are concrete laid

The path leading to the African walking trail has a steep incline with a compressed gravel surface, this route is not reccomended for wheelchair or mobility scooter users.

There pathways around the walk-around area feature gradual slopes.

The Sea Lion Theatre has ground floor access suitable for wheelchair access with dedicated seating and wheelchair space with full view of the show.

All animal exhibits in the Discovery Trail are at ground level or via ramps with good wheelchair access.

Adventure Theme Park rides have some restrictions for some disabilities but are well signposted to avoid confusion.

This attraction offers a Visual story to familiarise yourself before your visit this can be found here – Visual Story

This attraction has both disabled toilets and a changing place.

This attraction has 4 accessible toilets located in the following areas:

• Within the Playground Area
• Next to Adventure Food court
• Dino Diner
• Next to the Reptile House

These facilities feature the following:

• Handrails to the side of the toilet and wash basin
• Wash basin with lever style tap
• Disposal Facilities
• Outwards Opening door
• Transfer space to the side of the toilet

This attraction has a changing place located next to the disabled parking.

This changing place features the following:

• Bench – Height Adjustable, Adult Sized, Wall Mounted
• Hoist – Ceiling , Loop
• Peninsular Toilet
• Non Slip Floor
• Floor Space (sq. m) – 12.0
• Emergency Alarm
• Colostomy Shelf

Assistance dogs can accompany their owners through the pedestrianised areas – please ensure they are wearing an identifiable harness or jacket denoting their working status.

Assistance dogs are not allowed in the Safari Drive-through for safety reasons and would constitute a breach of Zoo Licensing Regulations.

Please take your dog to Main Reception before you head to the Safari drive-through, they have a limited number of kennels that are prioritised for guests with Assistance Dogs whilst they are in the drive-through.

assistance dogs are not permitted in the following areas: 

• Discovery Zone buildings (Aquarium, Creepy Crawlies, Reptile World and Twilight Cave),
• Penguin Cove,
• Sea Lion Theatre,
• Lorikeet Landing,
• Red Panda Retreat,
• African Village (Meerkats and Lemur Woods),
• African Walking Trail,
• Tiger Tropics,
• Lion Ridge. 

This attraction offers free entry to carers accompanying a paying disabled guest on a 1:1 basis.

To be eligible for free entry you must provide evidence in the following form:

• Nimbus Access Card With the +1 or +2 or +3 symbol ( the + number denotes how many carer tickets you may book )

This attraction offers a queue assistance scheme for guests who are unable to queue due to their disability.

To be eligible for the queue assistance scheme you must apply through the Nimbus Access website and be provided with an Access Card with the Queue symbol.

The Queue Assist Scheme allows the card holder and 1 other paying guest can queue via the ride exit.

Please let a member of staff know at the ticketing office if you require this service you will be asked to show your Access Card as evidence.

For more information on the queue assist scheme please refer to the West Midlands Safari Park website here – Queue Assist Scheme